Community Development Certified Financial Counseling (CDCFC) is certified by the National Cooperative Business Association (NCBA) through its Community Development Initiative. It's an essential tool for organizations serving moderate and low income populations, including organizations that provide counseling, CDFIs, and low-income designated credit unions. It's also an effective way for mainstream financial institutions to better serve consumers when they face difficult times.
The tools in these training modules will help staff effectively identify and intervene to protect the financial health of the consumers they counsel. The CDCFC also provides a rich toolkit of information and forms that staff can download and provide to consumers, helping them take control of their finances.